This professional provides direct oversight of supported living and personal care service delivery to assure that participant needs and agency and regulatory requirements are met. Team Managers (TM) develop and manage opportunities for personal growth that satisfy the needs and interests of the individuals served. The TM schedules direct support staff in the delivery of services including managing and training staff according to agency and governmental policies. The TM works with other management and administrative team members in the accomplishment of the program. The TM works with external agents such as service coordinators or regional state staff as required.

The Team Manager typically manages a number of participant homes which includes supervising a team of 10 – 20 Direct Support Workers. The TM is responsible for ensuring all shifts are staffed, procedures are followed, documentation is complete and submitted timely along with multiple other duties. The Team Manager reports to the Director of the Supported living program.

The work week for a TM is not always the typical Monday – Friday. There are sometimes events in which participants are involved or attend requiring evening and weekend presence. If the TM cannot staff an open shift it falls to the TM to fill the shift. The TM is responsible for managing any unforeseen incident or accident involving participants on their team.

If you are a person who values the reward of playing an integral part in making a person’s life better, if you are caring, empathetic and find fulfillment in seeing a person grow and flourish, then this job is for you. We at ARCO love to watch our participants grow into confident, happy, self-sufficient individuals who enjoy involvement in community activities. Come and join our team, we think you’ll love it here at ARCO.

QUALIFICATIONS:

· College degree in recreation, special education, social work or related area.

· Valid Louisiana Driver’s license

· 21 years of age minimum

Demonstrated ability to:

· Articulate and follow ARCO's philosophy.

· Use written and oral communication skills on the post-secondary level to interpret guidelines and complete reports.

· Read and follow requirements pertaining to regulatory and funding sources.

· Plan, prepare for, and conduct activities of interests to adults with IDD.

· Assure that staff are providing the services according to the overall plan of care as well as addressing the obvious day to day needs.

· Evaluate the interest, skill level, and learning needs of persons with IDD and engage them in participatory activities accordingly.

· Manage and teach staff.

· Identify issues of concern regarding individuals served, work issues, etc. and communicate these to those that need to know.